Has your suitcase gone missing in action? You’re not alone. Every year millions of bags go missing in Europe’s airports – 5.6 million bags to be exactly, according to a recent article on BBC News that reports on data released by the Association of European Airlines (AEA). That’s an average of 16 bags per 1000 travellers among the 24 major airlines. Not all major airlines and low-cost carriers submitted statistics.
The year’s worst offender? British Airways with an average of 23 bags lost per thousand travellers. Germany’s Luftansa, Italy’s Alitalia and Air France also had below-average performances. Increased security measures and increased volume reportedly add to the problem.
The good news? About 85% of bags are returned to their owners within 48 hours.
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